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What makes Dolly Char so unique?
All cleaners are DC vetted, meaning not only are they specifically selected to meet your needs, but they also have a full background and quality check. You do not need to worry about letting a stranger into your home, not only do we verify all of the cleaners, we complete the rigorous vetting for you. You can also have the opportunity to meet and get to know your cleaner yourself prior to the start date – should you wish.
We cannot foresee what is going to happen but we are here to help. Using Dolly Char as your chosen cleaning agent means you always have a point of contact. Whether you need to rearrange your cleaning day, change your requirements, or report a no show cleaner. Our dedicated Dolly Char team is always on hand to help. Unlike independent cleaners, Dolly Char have a hierarchy and a team which is always ready to help in any situation.
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We are green and not just by logo
Not only by logo but by ethos, we pride ourselves on educating on ‘green cleaning’. We try our best to ensure all our cleaners are educated in providing you with an eco-friendly cleaning solution. Our cleaners aim to save water and waste in all of their cleaning practices. They also use the cleaning products and equipment which you provide, meaning your house is not only left smelling how you wish but the products meet your own standards.
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The Process
We treat each of our clients on a personal level. Every client will receive a visit from a Dolly Char agent prior to a domestic cleaner being allocated. This process allows Dolly Char to understand your specific needs, requirements and contracted hours required.
We always recommend a minimum of 2 hours per visit to make your contract work for you. Once the meeting is complete Dolly Char get to work on matching you to the perfect cleaner. We urge all of our clients to meet the chosen cleaner prior to the start date, this will give you peace of mind that they can not only meet your needs, but trust the person you are letting in your home. Once you’re happy with the chosen cleaner, you choose a start date!
We always try to match you with the perfect cleaner within 14 days of meeting you, this is usually quicker, however certain requirements may slow down this process. It is always worth the wait to find the ideal domestic cleaner for your personal needs.
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Why choose Dolly Char
We work to first class client focused management systems
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Vetted Cleaners
Every single one of the domestic cleaners we use are specially selected and carefully vetted in their own homes.
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Dedicated Cleaner
You will get the same dedicated domestic cleaner assigned to your home for every visit you have from us.
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Affordable Prices
We always strive to keep our costs down to the absolute minimum which enables us to offer extremely competitive rates.
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Traffic Light System
We monitor our cleaners allowing us to react quickly to anyone’s standards which fall below our very high standards.
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Meet & Greet
You will meet your domestic cleaner prior to your cleaning contract commencing to ensure you are happy.
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Always On-hand
In the very unlikely event that you become unhappy with your cleaner we are always available to provide you with an alternative.
